Wellness Wednesday; How we are able to provide the highest quality of dental care

At Madison No Fear Dentistry we are more than just dentists. We are listeners, friends, educators and an entire family of oral care providers who are passionate about helping others and making a true difference to our patients overall dental health and confidence.

We listened to our patients concerns and learned that many believed they benefited greatly from the enhanced value, insight and experiences our team was able to provide with more time.

Which is why to this day we stand by our belief in what’s known as the ’60 minute prophy’. (Essentially every patient gets the time with the dentist they deserve.)

But with the multitude of stressors put on by insurance companies to ‘produce’ and cram more patients into our already full schedule we weren’t quite sure how to handle such a dilemma.

As an office we went into research mode, witnessing several other dental practices fall into the stress and narrow down their appointment times to 40 minutes to be able to fill their schedule with even more patients.

The only problem is that for every appointment you have to subtract 20 minutes. 5 for setup, 5 for documentation, 5 for the doctor, and 5 for room sanitization. So now the hygienist only has 20 minutes to discuss your concerns, clean, floss, and polish your teeth, and educate you on proper preventive care. HOW CAN ALL THAT BE DONE IN 20 MINUTES?

We knew we would never want to do that to our patients so we did something about it.

Video Transcript

We often have patients ask us if we could sign up to be participants in their insurance plans because it’ll save them money. How does that impact your experience at the dental office? Where does that money come from? How does it impact the dentist, and how will the dentist have to change their protocols to accommodate the discount? If a dentist gets a hundred percent of her fee for doing a service, she can use the best material, take a reasonable amount of time, pay her team well, and in the end, take a bit home to feed her family. The patient gets a quality outcome, and both the dentist and the patient get a rewarding experience. What if the dentist gets only a percentage of her fee, like 30% or greater, but now the revenue that create that experience drops off? As a patient, where would you like the dentist to cut first? I can tell you that the first thing I would do is to shorten appointments. To make the numbers work, she needs to shorten your appointment to 40 minutes. The dental hygienist still has all of the obligations of set up, tear down, disinfection, procedure documentation, and doctor exam. So when you subtract out that 20 minutes of obligation from the 40 minute appointment, you have only 20 minutes to update the health history, update medications, assess the gum condition, assess the tooth condition, take x-rays, assess your concerns, and finally clean your teeth. At No fear Dentistry, we have long appointments. We have the best team. We have the best equipment and materials. We’re not here to overcharge. We are here to give our patients good value and great experiences.

The No Fear Wellness Program

Instead of falling into the stress, we created our Wellness Program which allows us to not only keep our 60 minute appointment times but enhance the patient experience created in our office even further.

For a small monthly fee our patients maintain the high-quality care Madison No Fear Dentistry’s known for, gain an enhanced experience and never have to deal with declined claims from the ‘middleman’.

Are you ready for great value and great experiences? Learn more by viewing the rest of our Wellness Wednesday Blogs or viewing our Insurance page.